Refund policy

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact me for any return question at katsclipsshop@gmail.com. or message me through social media.

Non-returnable items 

Certain types of items cannot be returned, like custom products (such as special orders or personalized items)

Please get in touch if you have questions or concerns about your specific item.

Exchanges 

contact me for any exchanges or "changes to your order" questions at katsclipsshop@gmail.com. or message me through social media.

Refunds 

If refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.